June 2011, Venezuela, single turnover of 13.45 million yuan;

June 2011, Chile, single turnover of 6.72 million yuan;

July 2011, Saudi Arabia, single turnover 6.64 million yuan;

July 2011, France, the single turnover of 7.62 million yuan;

July 2011, Ghana, single turnover of 14.08 million yuan;

August 2011, Kazakhstan, single turnover of 8.83 million yuan;

August 2011, Mongolia, single turnover of 14.27 million yuan;

August 2011, Saudi Arabia, single turnover 7.28 million yuan;

August 2011, Nigeria, single turnover 6.62 million yuan;

September 2011, China, single turnover of 11.68 million yuan;

……

Continuation of the first half year of growth, second half of 2011, the Shanghai Shibang company continue to frequently receive oversea customers’ large order. Liming domestic sales manager then wrote this poem: “Fight warlords flew thousands of miles, a few months the final game successful. Rosy Business have the momentum of the brilliant, roc spread the wings to miles.”

Adhere to work To know more about customer than themself

For all generals who want to play in the victory over war;all that do sellers, especially manufacturing sales, are eager to get large order. However, everything is not overnight, do the large order more to be faced great pressure and challenges. “The first contact with manager Wang was began in the first half of last year, customers with expert team have come to visit our group for 5 times during this period, accompany with them are the sorting and investigation data of 20 competition manufacturers, small and large. It has to say is well prepared. There inevitable are various difficult during this period. But we have the absolute competitive advantage, because we all have made a systematic survey and demand analysis before their coming. we are in pursuit of know about the customer more than themself.” Back on the successful cooperation with customers, the person in charge of export group of Shibang international trade center attribute it to insisted. Insisting on the best and responsible for customer and oneself.

After the large order Personalized service

Enterprises will never compromise to customer, especially the large and important customers whenever the pursuit of sustainable development. Because compromise to the customer is compromise to the company’s future security. It is not accomplished after signing the large order, the subsequent series of Shibang’s personalized service is the key point to win. Currently Shibang has set up a Large Customer Department which has efficiently improved customer service in multi-dimensional and convenience; “internal customer commitment” system is established, it make internal business processes of promoting more smoothly;strengthen the work of client review is efficiently reduce the customer operation difficulty and cost from a professional view. We not only have unified universal service principle, but also have careful service strategy for different big customer base. Standing on the specific customer’s point of view to formulate more flexible and practical functions or processes, Providing a range of value-added services and strive to create value for customers. Only these can long-term win customer “heart.”